Privacy Policy
Effective Date: 27 September 2026
Last Updated: 27 September 2026
At Hostbaby.in, operated by NRW Labs, we respect your privacy and are committed to protecting the personal information you provide when you use our website, products, and services.
This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, when it may be shared with third parties, and the choices available to you.
By using Hostbaby.in or purchasing our services, you acknowledge that you have read and understood this Privacy Policy.
1. About Hostbaby.in
Hostbaby.in is a web services business operated by NRW Labs and owned by Sourabh Shrivastava.
Our services include:
Web hosting
Domain registration
Business email services
Website development
Premium GPL plugins and themes
Related digital and technical services
For privacy-related questions or requests, you can contact us at:
Email: team@nrwone.in
Business Address:
NRW India
Sadakpara, Dhodrepal, Bakawand Road
Bastar, Chhattisgarh – 494221
India
2. Information We Collect
Depending on the services you use and how you interact with Hostbaby.in, we may collect different categories of information.
2.1 Information You Provide
When you create an account, purchase a service, contact us, or otherwise interact with Hostbaby.in, we may collect information such as:
Full name
Email address
Phone/mobile number
Billing address
Company or organisation name
Domain registration/contact information
Information required to provide or manage your services
Information you provide when contacting customer support
Other information voluntarily provided by you
You are responsible for ensuring that information provided to us is accurate and reasonably up to date.
2.2 Technical and Usage Information
When you access our website or services, we may automatically collect certain technical information, including:
IP address
Browser type and version
Device type
Operating system
Approximate technical information relating to your connection
Server and access logs
Pages or services accessed
Date and time of access
Security and diagnostic information
This information may be used for security, troubleshooting, analytics, service improvement, fraud prevention, and operational purposes.
2.3 Cookies
Hostbaby.in may use cookies and similar technologies to provide functionality, remember preferences, understand website usage, and improve the user experience.
Where consent is required, we may request your consent before placing or using non-essential cookies.
You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.
2.4 Future KYC Information
Depending on legal, regulatory, security, fraud-prevention, payment, domain-registration, or service requirements, Hostbaby.in may introduce identity verification or KYC procedures in the future.
If KYC information or identity documents are required, we will communicate the applicable requirements and the purpose for which such information is being collected.
3. Payment Information
Hostbaby.in may provide multiple payment methods depending on availability.
Payments may be processed through third-party payment service providers or, where applicable, through payment instructions provided directly by us, such as an official business UPI ID or bank account.
Depending on the payment method used, we may receive information such as:
Payment status
Transaction/reference ID
Amount paid
Payment date and time
Payer information provided by the payment provider
Other information necessary to reconcile the transaction
Where a third-party payment gateway processes your payment, payment information may be handled directly by that provider according to its own privacy policy and terms.
Hostbaby.in does not require customers to provide complete card credentials to us through ordinary support channels.
Never send passwords, OTPs, card PINs, CVVs, or other confidential payment credentials to Hostbaby.in through email, WhatsApp, tickets, or other support channels.
4. How We Use Your Information
We may use collected information for legitimate business and service-related purposes, including:
Creating and managing your account
Providing hosting and domain services
Registering and managing domains
Providing business email services
Providing website development services
Delivering purchased digital products
Processing and verifying payments
Providing customer and technical support
Communicating with you regarding your services
Sending service-related notices
Managing renewals and expirations
Preventing fraud, abuse, and security threats
Detecting suspicious or prohibited activity
Maintaining server and account security
Troubleshooting technical issues
Improving our website and services
Understanding website usage and customer behaviour
Complying with applicable legal obligations
Protecting our rights, systems, users, and business
We may also use aggregated or appropriately de-identified information for analytical and operational purposes.
5. Website Analytics and Advertising
Hostbaby.in may use third-party analytics and advertising technologies.
Currently, these may include:
Google Analytics
We may use Google Analytics to understand website traffic, user behaviour, and how visitors interact with our website.
Meta Pixel
We may use Meta Pixel or related Meta technologies for advertising measurement, audience creation, campaign optimisation, and understanding the effectiveness of advertisements.
Depending on the technology and applicable requirements, certain analytics or advertising technologies may require user consent.
Third-party providers may process information according to their own terms and privacy policies.
6. Marketing Communications
If you have signed up for our services or otherwise provided your contact information, we may contact you regarding:
Service updates
New products
Promotions
Offers
Renewals
Relevant announcements
Other marketing communications
You may opt out of promotional communications by contacting our official support team and requesting removal from promotional communications.
However, opting out of marketing communications does not necessarily stop essential service-related communications.
For example, we may still contact you regarding:
Account security
Hosting suspension
Domain expiry
Payment issues
Service interruptions
Important changes to your services
Legal or contractual matters
7. Hosting Customer Data
When you purchase hosting from Hostbaby.in, your hosting account may contain information and content uploaded or created by you.
This may include:
Website files
Databases
Email accounts and messages
Uploaded documents
Images and media
Logs
Other website/application data
Hostbaby.in may technically access customer hosting environments when reasonably necessary for purposes such as:
Providing technical support
Troubleshooting
Security investigation
Malware detection and removal
Backup and recovery operations
Maintaining infrastructure
Preventing abuse or fraudulent activity
Investigating violations of our Terms of Service
Complying with legal obligations
Access to customer information should be limited to legitimate operational, technical, security, or legal purposes.
Customers are responsible for the content and personal information they store or process through their hosting accounts.
8. Hosting Infrastructure
Hostbaby.in currently uses hosting infrastructure provided by Hetzner Online GmbH, including infrastructure located in Germany.
We may use additional infrastructure providers, data centres, cloud services, or hosting providers in the future where reasonably necessary to provide, improve, secure, or expand our services.
Because third-party infrastructure may be located outside India, information processed through our services may be stored or processed in jurisdictions other than India, subject to applicable contractual, legal, security, and regulatory requirements.
9. Third-Party Service Providers
We may share or provide access to information with third-party service providers where reasonably necessary to operate our business and provide the services you request.
These may include providers involved in:
Hosting infrastructure
Domain registration
Payment processing
Website analytics
Advertising and marketing
Email delivery
Security and malware protection
Customer support
Software licensing
Infrastructure management
Business operations
Examples may include hosting infrastructure providers, payment gateways, domain registrars, Google services, Meta services, and other vendors used by Hostbaby.in.
We do not sell your personal information as a standalone product.
Third-party providers may process information according to their own privacy policies and contractual obligations.
10. Domain Registration Information
When you register a domain through Hostbaby.in, certain information may need to be provided to the applicable domain registry, registrar, or other domain-service provider.
The information required depends on the domain extension and the applicable registry or registrar requirements.
Domain registration information may therefore be processed by third parties involved in the registration and management of your domain.
The availability and public visibility of domain registration information may also depend on the policies and privacy mechanisms of the relevant domain registry or registrar.
11. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure, destruction, and other security risks.
Our security measures may include technologies and services such as:
SSL/TLS encryption
Imunify360 security
Malware scanning
LiteSpeed technologies
CloudLinux
Access controls
Server-level security measures
Security monitoring
Other technical and organisational safeguards
However, no internet-based system can be guaranteed to be completely secure.
Therefore, while we take reasonable precautions to protect information, we cannot guarantee absolute security against every possible threat, attack, vulnerability, or unauthorised access.
12. Account Security
You are responsible for maintaining the confidentiality of your account credentials.
You should:
Use strong and unique passwords
Avoid sharing your account credentials
Keep your contact information updated
Enable available security features
Immediately inform us if you suspect unauthorised access
Hostbaby.in will never intentionally request your password, OTP, card PIN, CVV, or similar confidential authentication information through an unsolicited communication.
13. Fraud, Abuse and Suspicious Activity
Hostbaby.in may monitor accounts and service activity for security, fraud prevention, abuse prevention, and compliance purposes.
If we reasonably identify activity that appears fraudulent, malicious, abusive, illegal, or otherwise prohibited under our applicable terms, we may take appropriate action.
Depending on the circumstances, this may include:
Issuing a warning
Restricting services
Suspending an account
Disabling particular services
Terminating an account
Removing or restricting access to content
Preserving relevant information for security or legal purposes
Where appropriate and reasonably possible, we may issue a warning before termination.
However, we may suspend or terminate services without prior warning where immediate action is reasonably necessary to protect our systems, customers, third parties, infrastructure, or comply with legal requirements.
14. Data After Account Termination
If an account is terminated because of fraud, abuse, suspicious activity, violation of our terms, or other serious reasons, access to the account and associated services may be permanently disabled.
Once an account or hosting service is terminated and applicable deletion processes have been completed, customer-hosted data may not be recoverable.
Customers are responsible for maintaining their own independent backups of important website files, databases, emails, and other information.
Hostbaby.in may retain certain information after termination where reasonably necessary for:
Legal compliance
Accounting and financial records
Fraud prevention
Security investigations
Dispute resolution
Enforcement of agreements
Prevention of repeated abuse
Legitimate business purposes
15. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain business and financial records, protect our legitimate interests, prevent fraud and abuse, resolve disputes, enforce agreements, or comply with applicable legal obligations.
The exact retention period may vary depending on the type of information and the purpose for which it is processed.
When information is no longer reasonably required, we may delete, anonymise, or otherwise securely dispose of it, subject to applicable legal, security, accounting, and operational requirements.
16. Your Privacy Choices and Requests
Depending on applicable law and the circumstances of the processing, you may request to:
Access information associated with you
Correct inaccurate information
Update your account information
Request deletion of personal information
Withdraw consent where processing is based on consent
Opt out of promotional communications
Ask questions regarding how your information is processed
You may submit a privacy-related request by contacting:
We may need to verify your identity before processing certain requests in order to protect your account and personal information.
Withdrawal of consent or deletion of information may not be possible where continued processing or retention is necessary to provide an active service, fulfil a legal obligation, maintain required records, prevent fraud, protect security, resolve disputes, or exercise or defend legal claims.
17. Children and Minors
Our services are intended for individuals and businesses who are legally capable of entering into applicable agreements.
If we become aware that personal information has been submitted by a child or minor in circumstances where collection is not permitted, we may take reasonable steps to delete or restrict that information, subject to applicable law.
18. Third-Party Websites
Our website may contain links to third-party websites, applications, payment providers, registrars, software providers, or other services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party service before providing personal information to it.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Technology
Business practices
Security measures
Applicable laws or regulations
Third-party service providers
Data processing practices
When changes are made, the updated version will be published on this page with a revised Last Updated date.
You should periodically review this page for changes.
20. Governing Jurisdiction
This Privacy Policy and matters relating to the privacy practices of Hostbaby.in shall be subject to the applicable laws of India.
Subject to applicable law, matters relating to this Privacy Policy shall fall within the jurisdiction of the appropriate courts and authorities in Bastar, Chhattisgarh, India.
21. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way Hostbaby.in processes personal information, contact us at:
Hostbaby.in
Operated by NRW Labs
Owned by Sourabh Shrivastava
Address:
NRW India
Sadakpara, Dhodrepal, Bakawand Road
Bastar, Chhattisgarh – 494221
India
Privacy & Support Email:
team@nrwone.in
Effective Date: 27 September 2026
Last Updated: 27 September 2026